Edinburgh

CAB

The plan to reduce the welfare budget by £18 billion will have significant implications for the Citizens Advice service and the thousands of individuals who seek its help each year. In addition, it is the UK government’s mission to get up to 80% of welfare benefits applications submitted online.

This leaves Citizens Advice with the difficult issue of sticking to the provision of advice or going further and actively helping those struggling with electronic applications to get online.

IT training?

Digital gap turning into a dgital gulf
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