Terms and Conditions of Use


These terms and conditions were last modified on 26th September 2014 when CREATe took over hosting responsibilities for the Advice to Ofcom website.

Advice to Ofcom is run in partnership between CREATe and Ofcom. This Website is hosted by CREATe at the University of Glasgow and run in partnership with Ofcom. 

In addition to CREATe and Ofcom’s general website Terms and Conditions the following apply:

Privacy policy 

By uploading comments to the website, you also confirm that you agree to your name and any comments being made public.  You also acknowledge that CREATe and Ofcom may use the information you have submitted for the purposes of the Advice to Ofcom website; to enable CREATe to understand the role that the internet can play in governance and citizen engagement issues; and to enable Ofcom to fulfil its statutory duties.

CREATe and Ofcom are committed to keeping and dealing with your personal information fairly under the Data Protection Act. 

For information about Ofcom’s data protection statement, please read: http://www.ofcom.org.uk/data-protection/

CREATe’s privacy policy can be found at: http://www.create.ac.uk/your-data/.

Intellectual Property Rights

All content on Advice to Ofcom Website is owned by Ofcom or the respective authors and is protected by copyright, trademarks, service marks, patents or other proprietary rights and laws.

Copyright and all other intellectual property in comments will be assumed to be licensed to Ofcom to use not only for the purposes of this blog but also more generally to fulfil its statutory functions. It will also be assumed to be licensed to CREATe for research purposes.  If in doubt, please seek independent legal advice.

Ofcom’s approach on intellectual property rights is explained further on its website at. http://www.ofcom.org.uk/about/accoun/disclaimer/

Any enquiries regarding the material on this website should be sent to editor@advicetoofcom.org.uk

Freedom of Information

The Freedom of Information Act 2000 (the “Act”) establishes a general right of access to all types of recorded information held by public authorities. It places a number of obligations on public authorities and sets out exemptions from that right. The Act applies to Ofcom as Ofcom is a public authority. The Act also applies to CREATe, as an organisational unit within University of Glasgow.  

Further detail on how the University of Glasgow and Ofcom deal with Freedom of Information requests can be found at: http://www.ofcom.org.uk/about/cad/foimain/ and http://www.gla.ac.uk/services/dpfoioffice/.

Detailed information on the Act is available on the Information Commissioner’s website: http://www.ico.gov.uk/

User Comments 

Advice to Ofcom encourages comments and contributions from the public. By contributing to discussion on the website you acknowledge that your comments may be made public.

By uploading any comments, you grant to CREATe and Ofcom the right to use such comments (whether in whole or in part or copies of the same) in any format or medium now known or later developed (including, without limitation, on or via any website operated by, and in any promotional materials produced by, CREATe or / and Ofcom). 

You shall be solely responsible for your own comments and the consequences of submitting them. For more information, please see our House Rules.

In certain areas of the website, content will be published only at the discretion of the Website Editor. We, or authorised third parties, edit your content at our or their sole discretion. We may remove your content from use at any time.

We accept no liability in respect of any content submitted by users and published by us or by authorised third-parties.
In contributing to the website, you shall not impersonate another person and shall not upload any comments that:

  1. is copyrighted, protected under the law of confidence or otherwise subject to third-party rights, including privacy and publicity rights, unless you are the owner of such rights or have permission from the relevant third party to upload the UGC and to grant all of the rights granted by you under these Terms and Conditions; or
  2. is defamatory, obscene, indecent, harassing, threatening, harmful or offensive, incites racial or religious hatred, violates any law or encourages conduct that would amount to a criminal offence or give rise to civil liability and/or is otherwise objectionable; or
  3. represents falsehood(s) or misrepresentation(s); or
  4. is directly or indirectly commercial or contains any advertisement, promotion or solicitation of business, except in any areas specifically designated for such purpose; or
  5. contains viruses or any other computer code, corrupt files or programs designed to interrupt, destroy or limit the functionality or disrupt any software, hardware, telecommunications, networks, servers or other equipment.

Notice and Takedown

CREATe and Ofcom reserve the right in our sole discretion to remove, or to suspend or disable access to comments – or the website - at any time without liability and with or without prior notice.

If you (or an agent acting for you) believe that certain comments on Advice to Ofcom infringe your rights and you wish CREATe and Ofcom to remove such comments from the Website or to suspend or disable access to it, please send a notice by email with the subject line "Removal request" to CREATe and Ofcom at editor@advicetoofcom.org.uk and provide CREATe and Ofcom with the following information:

  1. your electronic or physical signature (and, where an agent may be acting for you, their electronic or physical signature);
  2. details of the proprietary material that is claimed to have been infringed (or, if multiple proprietary materials on the Website are to be covered by a single notification, a representative list of such materials);
  3. details of the material that is claimed to be infringing or to be the subject of infringing activity, together with information reasonably sufficient to permit CREATE and Ofcom to locate the material (including a URL and/or screen shot);
  4. information reasonably sufficient to permit CREATe and Ofcom to contact you, such as a postal address, telephone number and, if available, an email address; and
  5. a statement by you that:
    1. you believe in good faith that use of Advice to Ofcom in the manner complained of has not been authorised by law;
    2. the information in the statement is true and accurate,
    3. you are the owner of the rights that have been infringed, or that you are duly authorised to act on that person’s behalf; and
    4. You consent to CREATe and Ofcom notifying the person who uploaded the proprietary material that is claimed to have been infringed, of your identity and contact details. 


While every reasonable effort is made to ensure that the information provided on this Website is accurate, no guarantees for the currency or accuracy of information are made. This website and any material relating to information, products and services (or to third party information, products and services) on the Website, is provided 'as is'. It is provided without any representation or endorsement made and without warranty of any kind, whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

CREATe and Ofcom do not accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this website. CREATe and Ofcom do not warrant that the functions contained in the material in this Website will be uninterrupted or error free. Also, CREATe and Ofcom do not warrant that defects will be corrected, or that this Website or the server that makes it available is free of viruses or represent the full functionality, accuracy, and reliability of the materials.

In no event will CREATe and Ofcom be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of, data or profits arising out of or in connection with the use of Advice to Ofcom website.

These Terms and Conditions shall be covered by and construed in accordance with the laws of England and Wales. Any dispute arising under these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.


CREATe and Ofcom reserves the right, at its sole discretion, to change, modify, add, or delete the Terms and Conditions at any time without further notice.  If CREATe and Ofcom does this, it will post the changes to the Terms and Conditions on this page and will indicate at the top of this page the date the Terms and Conditions were last revised. Your continued use of the Website after any such changes constitutes your acceptance of the new Terms and Conditions.  It is your responsibility to check the Website to determine if there have been changes to the Terms and Conditions and to review such changes.


CREATe and Ofcom are not responsible for the content or reliability of the linked websites. Linking should not be taken as endorsement of any kind of the website linked to, including any products and services referred to in that website, nor does it imply that there is an association between CREATe and Ofcom and the operators of that website. CREATe and Ofcom cannot guarantee that these links will work all of the time and has no control over the availability of linked pages.

© CREATe and Ofcom copyright 2014.